FAQs

Empress Support

Get answers to your most frequently asked questions

1. What's the difference between Empress capsules and gummies?

Both formats deliver effective herbal support—the difference is in formulation approach and target audience.

CAPSULES (Cycle Harmony, Peri Peace):

  • Traditional Chinese Medicine herbal formulas
  • Concentrated, full-potency extracts
  • Designed for comprehensive hormone support
  • Best for: Women seeking daily hormone regulation and cycle/perimenopause support

GUMMIES (Daily Reign, PMS Princess):

  • Delicious, easy-to-take format
  • Great for those who have difficulty swallowing capsules
  • Approachable wellness support
  • Best for: Younger users, those who prefer gummies, or anyone wanting daily wellness and period relief

Both are effective—choose based on your needs and preferences!

 

2. Can I take multiple Empress products together?

Yes! Many women use multiple Empress products to support different aspects of their wellness.

RECOMMENDED COMBINATIONS:

Daily Reign + Cycle Harmony Universal wellness support plus menstrual cycle regulation. Perfect for comprehensive hormone and vitality support.

Daily Reign + Peri Peace Daily energy, immunity, and hydration plus perimenopause hormone support. Great combination for thriving through the transition.

Cycle Harmony + PMS Princess Daily cycle regulation plus extra period week relief. Take Cycle Harmony daily and add PMS Princess when your period arrives.

NOT RECOMMENDED:

Cycle Harmony + Peri Peace These are formulated for different life stages (menstrual years vs. perimenopause). Choose the one that matches where you are.

IMPORTANT:

  • Follow recommended dosages for each product
  • If you're taking medications, consult your healthcare provider before combining supplements
  • Start with one product at a time to see how your body responds before adding another


3. Should I see a medical provider for menstrual symptoms?

Yes—especially if your symptoms are severe or interfering with your life.

While some menstrual discomfort is common, severe pain, heavy bleeding, or debilitating symptoms can indicate underlying conditions that need medical evaluation.

Why see a provider:

Painful or irregular periods can be caused by:

  • Endometriosis (tissue growing outside the uterus)
  • Fibroids (benign uterine growths)
  • Polycystic Ovary Syndrome (PCOS)
  • Adenomyosis (uterine lining growing into muscle wall)
  • Pelvic Inflammatory Disease (PID)
  • Thyroid disorders
  • Hormone imbalances

Warning signs to see a doctor:

  • Severe cramping unresponsive to OTC pain relief
  • Heavy bleeding (soaking through pads/tampons hourly)
  • Periods lasting 7+ days
  • Debilitating pain interfering with daily life
  • Irregular cycles
  • Large blood clots
  • Pain during sex or bowel movements

A proper diagnosis helps you get the right treatment—not just mask symptoms.

What to ask for:

  • Pelvic exam and medical history
  • Ultrasound (if heavy bleeding or suspected fibroids/cysts)
  • Hormone panel (estrogen, progesterone, testosterone, thyroid)
  • Testing for underlying conditions


How Empress fits in:

Cycle Harmony and PMS Princess support hormone balance and menstrual comfort, but they work best when you know what's causing your symptoms. Whether you need medical treatment, lifestyle changes, or natural support—start with understanding what's happening in your body.

Severe symptoms deserve medical attention. You deserve answers.

 

4. Should I see a medical provider during perimenopause?

Yes—absolutely.

Perimenopause is a significant hormonal transition, and getting a full medical evaluation is one of the best things you can do for yourself.

Why see a provider:

A comprehensive hormone panel and medical assessment help you:

  • Understand where you are in the perimenopausal transition
  • Establish a baseline for your hormone levels
  • Identify any underlying conditions that may be contributing to symptoms
  • Create a personalized plan for this life stage
  • Track changes over time


What to ask for:

Request a full hormone panel including:

  • Estrogen (estradiol)
  • Progesterone
  • FSH (Follicle-Stimulating Hormone)
  • Testosterone
  • Thyroid function (TSH, T3, T4)


How Empress fits in:

Your provider can help you understand your hormone status and treatment options. Empress products can complement your overall perimenopause wellness plan—whether you choose hormone replacement therapy, lifestyle modifications, or a natural approach.

You deserve comprehensive care during this transition. Start with knowing your numbers.

 

5. How quickly will I see results?

Individual results vary. Some women report noticing changes within an hour, some days, while others find that benefits develop over weeks to months of consistent use.

Traditional Chinese Medicine formulas work cumulatively—consistency is key for optimal support.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

 

6. Are there heavy metals in your products?

No. All Empress products are third-party tested for heavy metals, pesticides, and contaminants to ensure they meet strict safety standards.

Every batch is tested and comes with a Certificate of Analysis (COA) verifying purity and safety. Our herbs are sourced from premium suppliers who adhere to rigorous quality control, and we only work with manufacturers that follow Good Manufacturing Practices (GMP).

We take your safety seriously and ensure every product meets or exceeds industry safety standards before it reaches you.

 

7. Are your products vegan?

Yes! All Empress products are 100% vegan. We use only plant-based ingredients with no animal-derived substances.

 

8. Are there any side effects from taking Empress supplements?

Our formulations use Traditional Chinese Medicine herbs with long histories of safe use and are manufactured to the highest quality standards. However, individual responses can vary.

TCM herbs are generally safe and mild. Most women tolerate our products very well with no adverse effects.

If you experience any side effects, discontinue use.

Important:

  • Do not use if pregnant or nursing without consulting your healthcare provider
  • Consult your doctor if you're taking prescription medications
  • Always follow recommended dosage

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Rare reactions:

  • Digestive upset (nausea, bloating)
  • Headaches
  • Allergic reactions (if you're sensitive to specific botanicals)

If you experience any adverse reactions, discontinue use and consult your healthcare provider. 

  • Stop use 2 weeks before any scheduled surgery

Our commitment to safety: All Empress products are third-party tested, manufactured in GMP-certified facilities, and backed by certificates of analysis. We use non-diluted, full-potency herbs sourced from trusted suppliers with rigorous quality standards.

Still have questions? Email us at info@herempress.com or consult with your healthcare provider.

 

9. At what age can I start taking Empress supplements and gummies?

Age recommendations by product:

PMS Princess (Gummies) Ages 12+ or when menstruation begins, with parental guidance for those under 18.

Cycle Harmony (Capsules) Ages 18+ or when you begin experiencing menstrual cycle concerns. Teens under 18 should consult a healthcare provider before use.

Peri Peace (Capsules) Ages 40+ or when experiencing perimenopausal symptoms. Not recommended for younger women or those not in perimenopause.

Daily Reign (Gummies) Ages 18+. Teens under 18 should consult a healthcare provider or use parental supervision.

General guidance:

  • If under 18, we recommend consulting with a parent or healthcare provider before starting any supplement
  • Always follow recommended dosage for your age and life stage
  • Discontinue use if you experience any adverse effects

These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.

 

10. Is it safe to take your products while pregnant or breastfeeding?

No. Our products are not recommended for use during pregnancy or while breastfeeding.

Empress formulas contain Traditional Chinese Medicine herbs that influence hormone balance and have not been evaluated for safety during pregnancy or lactation.

Do not use if you are pregnant, nursing, or planning to become pregnant.

If you're trying to conceive or have questions about use during these life stages, please consult your healthcare provider or a qualified TCM practitioner.

 

11. Is it safe to take Empress supplements with my medications?

If you're taking any medications, consult your healthcare provider before using Empress products.

While our formulas use natural Traditional Chinese Medicine herbs, they can interact with both prescription and over-the-counter medications—potentially affecting how your medications work or causing adverse reactions.

Your doctor or pharmacist can review your specific medications and help determine if our products are appropriate for you.

Your safety is our priority. When in doubt, always consult a healthcare professional first.

 

12. Can I purchase Empress at retail stores?

Absolutely! We're proud to be carried at:

Earthbar — Brentwood. Los Angeles Rainbow Acres Natural Foods — Los Angeles

Stop by to see our full product line and speak with knowledgeable staff.

We're expanding to additional retailers soon. Check back for updates or shop online for delivery anywhere in the US.

Not near LA? Order online for fast shipping anywhere in the US → www.herempress.com

 

13. Do you have an affiliate or ambassador program?

Thank you for wanting to reign with us. 👑

We're growing our community of Empress ambassadors—women who are passionate about hormone health, natural wellness, and empowering others to take control of their cycles and symptoms.

Interested in partnering?

Reach out to info@herempress.com and tell us:

  • Your name and platform (Instagram, TikTok, blog, etc.)
  • Who you are and where you share your voice
  • What draws you to Empress
  • How you'd love to collaborate

We review every inquiry and will connect with you if there's a fit.

We appreciate you wanting to spread the Empress mission.

 

14. How do I take Empress products?

Capsules (Cycle Harmony, Peri Peace): Take daily with water, preferably with food to support absorption. Consistency is key—taking them at the same time each day helps establish a routine.

Gummies (Daily Reign, PMS Princess): Chew thoroughly. Daily Reign is taken daily. PMS Princess can be taken daily a week before and during or as needed during your menstrual cycle.

Specific dosage instructions are listed on each product label.

For best results: Take consistently as directed. Traditional Chinese Medicine formulas work cumulatively over time.

 

15. What's your return/refund policy?

We want you to love Empress! If you're not satisfied with your purchase, here's our policy:

Returns:

  • Unopened products can be returned within 30 days of purchase for a full refund
  • Contact us at info@herempress.com to initiate a return
  • Return shipping costs are the responsibility of the customer

Opened Products: 

  • Due to the nature of supplements, we cannot accept returns of opened products for health and safety reasons
  • If you experienced an adverse reaction or product defect, please contact us and we'll work with you on a case-by-case basis

Refunds: Refunds will be processed to your original payment method within 5-7 business days of receiving your return.

Questions? Email info@herempress.com and we'll help!

 

16. Where do you ship? / Do you ship internationally?

Domestic (US): Yes! We ship to all 50 states. Orders typically arrive within 5-7 business days.

International: We ship to [list countries]. International orders may take 10-15 days and are subject to customs fees and import duties determined by your country.

For international orders, contact info@herempress.com for shipping quotes.

 

17. Are your products gluten-free?

Yes! All Empress products are gluten-free.

Our formulations use Traditional Chinese Medicine herbs and botanicals with no gluten-containing ingredients. All products are manufactured in facilities that follow strict allergen protocols.

If you have severe allergies or celiac disease, please review the full ingredient list on each product page or contact us at info@herempress.com with specific questions.

 

18. How long does one bottle last?

Capsules (Cycle Harmony, Peri Peace): Each bottle contains 60 capsules. At the recommended daily dosage, one bottle lasts approximately 30 days (one month).

Gummies (Daily Reign): Each pouch contains 60 gummies. At the recommended daily dosage, one pouch lasts approximately 30 days (one month).

Gummies (PMS Princess): Each pouch contains 60 gummies. Depending on your usage (daily vs. period week only), one pouch may last 1-2 months.

Exact usage varies based on recommended dosage listed on each product label.